Photo of a mountain view in Lenzerheide

To keep your data secureData privacy statement

Scope of application

This information applies to the use of our website, products and services and to the exchange of information. The general terms and conditions of business available at also apply to business relationships.

Personal data

Data is considered personal if it can be clearly assigned to a specific natural person.The regulations below provide information on the type, scope and purpose of the collection, use and processing of personal data.

Collection of personal data

When you use our website, our software, our services and contact functions, our registration and subscription functions, as well as when you contact us for business reasons, data concerning you is generated through manual or automatic data collection, as well as personal or impersonal communication.This information can include your name, address or email, for example.This data has to be stored in our systems so that we can perform our business activities.

Storage and protection of personal data

Personal data is stored on our systems, which may also include external computing and storage capacities.The systems we use are located in Switzerland to the greatest extent possible and the usual appropriate measures are taken to protect them.

Use of personal data

We process personal data exclusively for the purposes of maintaining our business relationships, to process and follow up on enquiries, to prepare offers, to implement pre-contractual and contractual measures, and to initiate and perform product, operating and service agreements.When you participate in these processes, we can assume that you consent to this use.When it comes to processing this data further, we also obtain your consent via the “double opt-in procedure”.This applies to newsletters, for example.

Information, rectification and provision of data

You can request information about the personal data concerning you that is processed by us and report any changes.

Handling of contact details

If you contact the website operator using the contact options provided, your details will be stored so that we can process and respond to your enquiry.This data will not be disseminated to third parties without your consent.

Data collection via the website

Working in close cooperation with our hosting provider, we strive to protect website data from unauthorised access, loss, misuse or falsification to the greatest extent possible.We use logs so that we can statistically evaluate visits to our website.These contain information on the URLs that were accessed, IP addresses, date, time, browser request and the general information transmitted on the operating system and browser.This data on the use of our website forms the basis for anonymous statistical evaluations to help us identify trends that we can use to improve our offering accordingly.We process your personal data to the extent necessary for the duration of the entire business relationship (from initiation and processing to the termination of a contract) and beyond that period to meet legal, statutory or contractual retention and documentation obligations.This data is only accessible to authorised persons and is password-protected.

Login process

All data entered by customers when logging in is stored.This includes:First name and surname, address details, date of birth, telephone number and email address.The data that is absolutely necessary to log in, or to process logins, may be disseminated to third-party service providers.

Use of third-party software and plug-ins


This website uses Protel, a web service offered by Protel Hotelsoftware GmbH, to manage and process bookings for holiday homes.By using this website, you consent to the collection, processing and use of the data automatically collected by Protel, its representatives and third parties.We refer to Protel’s terms of use.

Matomo Analytics

This website uses the open-source software Matomo Analytics, a product offered by InnoCraft Ltd., to collect information on the number of visitors to the site.In order to be able to adapt the content of our website to reflect visitors’ needs, data known as metadata is collected and can be statistically evaluated.This involves the use of cookies.The information on website use that we obtain as part of this process is transmitted exclusively to our servers and is summarised in pseudonymous user profiles.We use this data to evaluate how the website is used.The data recorded is not disseminated to third parties.The IP addresses are anonymised (IP masking), meaning that they cannot be allocated to individual users.We refer to Matomo’s terms of use.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses what are known as cookies.These are text files stored on your computer that make it possible to analyse how the website is used.The information generated by the cookie is usually transmitted to a Google server located in the US, where it is stored.Since, however, IP anonymity is activated on this website, Google will first shorten your IP address in member states of the European Union or other contracting states of the agreement on the European Economic Area.Only in exceptional cases will your full IP address be transferred to a Google server in the US and truncated there.Google uses this information on our behalf to analyse your use of the website, compile reports on website activity and to provide us with other services associated with the use of the website and internet use.You can prevent Google from storing the data relating to your use of the website that is generated by the cookie (including your IP address) and from processing this data by downloading and installing the browser plug-in from the following link:

Google Maps

This website uses the Google Maps product offered by Google Inc. By using this website, you consent to the collection, processing and use of the data automatically collected by Google Inc., its representatives and third parties.You can find the Google Maps terms of use at:Google Maps terms of use.

Data processing by YouTube

Videos provided by YouTube LLC , 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, are embedded on this website.As soon as you access a page with embedded videos, your IP address is sent to YouTube and cookies are stored on your computer.We have, however, embedded our YouTube videos in enhanced data protection mode. (This means that, while YouTube still uses Google’s DoubleClick service, personal data is not evaluated, according to Google’s privacy policy.)This also means that YouTube no longer stores any information concerning visitors unless they watch the video.If you are logged in to YouTube, this information will also be assigned to your user account. You can stop this happening by logging out of YouTube before watching the video.We have no knowledge on, and cannot exert any influence over, the possible collection and use of your data by YouTube.You can find further information in YouTube’s privacy policy at:

Data protection officer

You can contact our data protection officer in all matters relating to personal data:

Version dated September 2022